Download the Free South African NPS® Report 2023-2024
Why Download This Report?
- Comprehensive Industry Analysis: Understand how different sectors are performing with detailed NPS® benchmarks.
- Customer Sentiment Overview: Gain insights into customer attitudes despite economic challenges and political changes in South Africa.
- Actionable Insights: Learn about the opportunities for growth and improvement in customer and employee experiences.
What's Inside?
- NPS® Breakdown: Explanation of what NPS® is and how it’s calculated.
- Touchpoint Analysis: Insight into customer satisfaction at various stages of their journey.
- Sector Highlights: Specific performance metrics for Banking, Insurance, Healthcare, Telecommunications, and more.