Johannesburg, Hybrid working model
15 leave days + festive shutdown
Fully funded Group Life Cover Policy
Training & development programmes
Company social events and gatherings
Work in a strong values based culture
Enterprise Sales Executive
Required Knowledge
- Proven track record in sales or target-carrying client success management, with a minimum of 8 years of experience.
- Excellent relationship-building and interpersonal skills, with the ability to engage, influence, and negotiate with client decision-makers at all levels.
- Results-oriented mindset with a track record of meeting or exceeding sales targets and objectives.
- Exceptional communication skills, both written and verbal, with the ability to present effectively to diverse audiences.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment
- Strong analytical and problem-solving abilities to identify opportunities, diagnose issues, and develop effective solutions.
- Relevant industry experience and knowledge (VOC, CX, VOE, Employee Engagement) (advantageous)
- Excellent proficiency in MS Office
Duties include:
- Sales Presentations: Deliver compelling sales presentations, both in person and via video conferencing, to demonstrate how our offerings meet the needs of potential clients.
- Objection Handling: Address clients’ objections and concerns professionally and persuasively, providing solutions and information to overcome barriers to closing deals.
- Negotiation: Collaborate with potential clients to negotiate terms and pricing to reach mutually beneficial agreements.
- Closing Deals: Utilise effective sales techniques and strategies to successfully close deals and meet or exceed sales targets.
- Customer Relationship Management: Foster positive, long term relationships with clients by providing exceptional pre- and post-sale support up to hand over to our client success team.
- Networking/ conferencing: Attending relevant industry conferences and networking to establish relationships with potential clients and promote the Smoke CI brand.
- Documentation and Reporting: maintain accurate and detailed records of sales pipeline progression, client interactions, sales activities, and progress in our CRM system. Reporting on these activities to management.
- Collaborating: Collaborate cross-functionally with other members of the sales team and other departments (marketing, client success, legal and accounting, etc) to ensure alignment and maximize potential for success.
Join the Smoke CI Team
25Apr
Tailoring your CX Experience.
23Apr
CX Trailblazers: The Role of CX in building lasting customer relationships
23Apr
SmokeCI Announces New Leadership Appointment
18Apr
CX Trailblazers: What it takes to build an award-winning bank.
18Apr
What's the difference between Touchpoint Mapping and Customer Journey Mapping?
11Apr
Use CX to Create Customer-centric Training Guides for Your Teams
03Apr
Enhance Customer Experience by 10X-ing Your Feedback Metrics
27Mar
Is Your Customer Experience Programme Stuck in the Dark Ages?
20Mar
Using your IVR Programme to improve interdepartmental communication.
19Feb
Proving The Value of CX to the C-Suite
12Feb
Insurers: Does Your Online Service Deliver a Great Customer Experience
12Feb
Inspiring Enhanced CX Through Rewards